Last day for ground shipping for Christmas delivery is Dec 16th!


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Gift Subscription FAQ

1) How do you distinguish the purchaser from the gift recipient?

Pretty simple. The purchaser will input their details for the billing address and then include the gift recipient information for the shipping address.


2) Can the gift recipient update their subscription on their own?

Absolutely! However, it takes a few steps that may not be as obvious to the purchaser. Basically, once the purchaser completes checkout, they’ll receive an email with details on how to manage their subscription. Once the special occasion or holiday rolls around, the purchaser can simply forward the link to the gift recipient. From there, the gift recipient can update their shipping address (for example, if they moved) or even update the products that are included on their subscription. Giving the gift recipient the ability to customize their subscription upfront is key.


3) Can a purchaser easily buy multiple gift subscriptions?

The purchaser has two options. First, they can do the obvious by simply going through the checkout multiple times. Or, they could try a hack and just buy one gift subscription and enter the first address you want to ship to. Next, the purchaser can use the “manage subscription” link to go in and add another product to their account and update the shipping address to gift recipient #2 and so on. 


Why does the subscription show “expired” for some gift recipients? 

Since gift subscriptions are prepaid, expired refers to how the gift recipient won’t be charged in the future. They’ll still get the remaining $0 orders on all remaining deliveries.


4. How often will strings be sent?

You have the option to purchase 3 month, 6 month, or 12 month gift subscriptions. If for example you purchase a 3 month gift subscription, the receiver of the gift will receive 1 shipment per month for 3 months. 

Ready to order? Shop our different gift subscriptions here